Support

Operational support when you need it.

For account and operational assistance, contact the eKash Business support team.

How we can help

Account access

Sign in to manage your account, recover access through the approved process and review organization-specific support options.

Operational assistance

Use the Business Portal to investigate payment, settlement and reconciliation activity with the relevant transaction references.

Security concerns

Report suspected account or security concerns through your approved support channel and avoid sharing passwords, session tokens or API credentials.

Contact support

For account assistance, sign in to the Business Portal so support can work with the correct organization and operational context.