Challenges
The issues that commonly create operational friction for this business model.
- Checkout abandonment
- Refund workload
- Settlement visibility
eCommerce
Give online merchants payment acceptance, settlement visibility, refunds and reconciliation through one operational platform.
The issues that commonly create operational friction for this business model.
Ways to make collection, follow-up and financial work easier to manage.
Core eKash Business capabilities that can support the operating model.
For eCommerce businesses, the value is not only in accepting a payment. The operating team also needs the references, status changes, settlement context and reconciliation records required to support customers and close financial workflows.
1. Collect
Use the collection flow and payment method options approved for the relevant customer, product and region.
2. Operate
Keep payment status, exceptions, refunds and business references visible to the people responsible for the customer journey.
3. Reconcile
Connect completed activity to settlement, reporting and finance records so follow-up work is grounded in the correct data.